Shipping, Returns,Policies & Care

 Processing time 

All ready-to- ship (RTS) orders are shipped within 1-3 bussness day.  Preorders may take 1-4 weeks depending on the item. 

If you'd like to recieve your order buy a speccific date,please contact me before you place order using [email protected] 


Shipping 

Shipping time to UK takes about 2-3 bussnes days. 
 
Shipping time to USA takes about 5-10 bussnes days. Buyers  are respomsible for any custom taxes and inport that may applay. I am not responsible for the delays due to customs or pandemic. 

Dream studio props is not responsible for any items lost,stolen or confirmed as delivered once they been shipped. I cannot replace or issue a refund for pacakage has left my hands.

Buy placing an order with Dream Studio Props ,you are automatically agreeing to the terms above. 


Returns 

  • At Dream Studio Props we take a great pride in our products and thoroughly inspect item before it is shipped. However, if you are not completeley statisfied  with your purchace I ask to let me know within a week of recieving the item. 
  • Buyers is responsible all return shippings costs
  • Buyers need to return items with ONLY using tracking shipping method and have a proof of posting. 
  • Once I recieve the item,refund will be given only for unused and undamaged items in the form of the payment recieved exluding the original shipping cost. 

Care of props 

All props are gentel hand wash only. 

All items are photography props don't leave a child  unattended with it.